Researching the digital lives of teenagers brings with it great highs and lows. The highs are realising that new doors are opening for young people as they expand their horizons beyond their everyday worlds. The lows are different. Our research revealed young people in deprived areas are struggling to get online and stay connected. Some schools have poorly designed and funded IT systems and there are colleges that all but choke off digital engagement.
Often, school is the only place where young people can access the internet freely, especially now many libraries have closed.